ICT Assistant Manager

The ICT Assistant Manager is responsible for managing the organisation’s technology function, ensuring the stability, security, and efficient operation of all systems and infrastructure. The role leads the planning and implementation of technology solutions that support organisational objectives and operational needs, while providing oversight of internal teams and external service providers. It ensures strong governance across cybersecurity, system integrity, business continuity, and risk management. The position promotes a collaborative, performance-focused environment that drives innovation, continuous improvement, and the reliable delivery of ICT services.

Employment Type: Permanent
Location: POS, On-site
Salary Range: 30,000 – 35,000 TTD

Responsibilities:-

• Develop and implement the ICT strategy, ensuring alignment with organisational goals.
• Prepare and manage the ICT budget, ensuring cost efficiency and value for investment.
• Oversee ICT infrastructure, including servers, storage, networks, and communication systems, ensuring security, stability, and optimal performance.
• Monitor ICT systems and critical applications to ensure reliability, functionality, and compliance with relevant standards and requirements.
• Develop and maintain disaster recovery and business continuity plans, including oversight of data backup processes to ensure operational resilience.
• Collaborate with relevant governance structures to align ICT capabilities with business continuity and resilience objectives.
• Define, monitor, and report on service level agreements (SLAs), KPIs, and service performance metrics.
• Manage ICT contracts, including procurement, licensing, negotiation, and renewals, ensuring value and continuity of services.