Administrative Support Officer

Our client in the Banking and Finance Sector is seeking a temporary Administrative Assistant / Receptionist for their Port of Spain office.

Core Functions

The Administrative Assistant / Receptionist provides comprehensive administrative, reception, and operational support to management and staff. The position supports organizational effectiveness through professional communication, visitor management, document handling, and assistance with operational and accounting‑related tasks. The role also provides direct administrative support to the CEO and Head of Operations.

Essential Duties and Responsibilities

The duties listed below are representative but not exhaustive:

• Greet visitors in person and respond to incoming calls on the main office telephone system, directing enquiries to the appropriate personnel.
• Receive, sort, and distribute incoming mail and coordinate the dispatch of outgoing correspondence.
• Coordinate the scheduling, monitoring, and maintenance of office equipment.
• Maintain office supplies inventory and perform a range of general administrative and clerical duties.
• Register vendor invoices and coordinate with the Operations Department to ensure timely processing and payment.
• Provide dedicated administrative support to the CEO and Head of Operations.
• Coordinate employee functions and liaise with contractors regarding building maintenance and service requests.
• Assist with the preparation of journals to record financial transactions.
• Support the Operations Department with updating customer accounts and posting transactions.
• Perform any other duties assigned by the Operations Supervisor or management.

Minimum Educational Requirements

(a) Specific Knowledge Required to Start

The job holder should possess knowledge and understanding of the following:

• Operation of a multi‑line telephone system.
• Standard office practices and administrative procedures.
• Proficiency in computer applications, including word processing, email, internet use, and database systems.

(b) Qualifications and Experience

The preferred candidate should possess:

• A Bachelor’s Degree in Management, Human Resources, or a related field.
• Strong computer literacy, including proficiency in Microsoft Office applications.
• One (1) to three (3) years of administrative experience, preferably within a financial institution.

(c) Required Skills and Specialized Techniques

• Effective oral and written communication skills.
• Strong organizational and time‑management abilities.
• Ability to interact professionally with a diverse community and workforce.

(d) Desired Attitudes and Personal Traits

• High level of professionalism and sensitivity to confidential matters.
• Strong customer service orientation.
• Ability to work effectively as part of a team.
• Professional appearance, pleasant demeanor, and positive attitude.