Responsible For<\/span><\/p>\n Client onboarding and document collection across outbound and business service lines<\/p>\n Document collection, application preparation and registrations across service lines<\/p>\n Supporting accurate and timely service delivery<\/p>\n Roles and Responsibilities<\/span><\/p>\n Serve as the primary point of contact for clients seeking outbound visa, passport, business registration, and related services<\/p>\n Guide clients on requirements, processes, timelines, and documentation for:<\/p>\n Outbound visa and immigration applications<\/p>\n Passport applications and renewals<\/p>\n Vital records (e.g., birth, marriage, death certificates)<\/p>\n Business registration, TIN, NIS, VAT, and licensing<\/p>\n Collect, review, and organize client documents to ensure completeness and accuracy<\/p>\n Assist clients in completing application forms and required documentation<\/p>\n Ensure all required supporting documents are obtained and properly prepared prior to submission<\/p>\n Coordinate with clients to resolve missing, incomplete, or incorrect information<\/p>\n Maintain accurate client records and update internal databases and tracking systems<\/p>\n Track application and registration status and provide timely updates to clients<\/p>\n Liaise with relevant authorities and internal teams, as directed<\/p>\n Support small business clients with basic administrative and compliance guidance<\/p>\n Ensure all activities comply with company SOPs, regulatory requirements, and quality standards<\/p>\n Escalate complex cases, discrepancies, or risks to the appropriate supervisor in a timely manner<\/p>\n Maintain a high level of professionalism, confidentiality, and customer service<\/p>\n Minimum Qualification Requirements <\/span><\/p>\n Associate degree or post-secondary qualification in Business Administration, Office Administration, or a related field (or equivalent experience)<\/p>\n Minimum 1–2 years of experience in customer service, administrative support, visa processing, or business services<\/p>\n Basic understanding of documentation and compliance processes related to visas, passports, or business registration (preferred)<\/p>\n Skills and Competencies<\/span><\/p>\n Strong customer service and interpersonal skills<\/p>\n Excellent written and verbal communication skills<\/p>\n Strong attention to detail and high level of accuracy<\/p>\n Good organizational and time-management skills<\/p>\n Ability to manage multiple clients, applications, and service lines simultaneously<\/p>\n Problem-solving and coordination ability<\/p>\n Proficiency in Microsoft Office (Word, Excel, Outlook)<\/p>\n Ability to handle sensitive information with confidentiality and professionalism<\/p>\n Preferred (Not Required)<\/span><\/p>\n Experience with visa application portals or immigration systems<\/p>\n Familiarity with government processes in Guyana (e.g., passport office, GRA, NIS, Deeds Registry)<\/p>\n Experience supporting small business or administrative compliance services<\/p>\n Previous experience in a client-facing or service-oriented role<\/body><\/html><\/p>\n","protected":false},"featured_media":38015,"template":"","meta":{"_acf_changed":false},"job-category":[485],"job-location":[],"job-type":[],"class_list":["post-38014","job","type-job","status-publish","has-post-thumbnail","hentry","job-category-administrative"],"acf":{"positionid":"201452","company":"","salary":"","salary_max":"","apply":"https:\/\/www.eveandersonrecruitment.com\/gy\/apply\/?JOBSHAREWYTMWWCUJ5YKT727OGUWYAXZKR44SAQLAJRSXHIQ3ZYY7SKZUTUP3QMXH2OLBTLEIBLMWMGDK7BT2QC74YC6M66MMO4PERIY&src="},"_links":{"self":[{"href":"https:\/\/evecaribbean.com\/gy\/wp-json\/wp\/v2\/job\/38014","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/evecaribbean.com\/gy\/wp-json\/wp\/v2\/job"}],"about":[{"href":"https:\/\/evecaribbean.com\/gy\/wp-json\/wp\/v2\/types\/job"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/evecaribbean.com\/gy\/wp-json\/wp\/v2\/media\/38015"}],"wp:attachment":[{"href":"https:\/\/evecaribbean.com\/gy\/wp-json\/wp\/v2\/media?parent=38014"}],"wp:term":[{"taxonomy":"job-category","embeddable":true,"href":"https:\/\/evecaribbean.com\/gy\/wp-json\/wp\/v2\/job-category?post=38014"},{"taxonomy":"job-location","embeddable":true,"href":"https:\/\/evecaribbean.com\/gy\/wp-json\/wp\/v2\/job-location?post=38014"},{"taxonomy":"job-type","embeddable":true,"href":"https:\/\/evecaribbean.com\/gy\/wp-json\/wp\/v2\/job-type?post=38014"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}