Cashier Supervisor

Job Summary

A cashier supervisor plays a crucial role in overseeing all cashier operations and ensuring smooth flow of transactions in The Urban Group of Companies.

Key Responsibilities

• Oversee Junior and Senior cashiers to ensure compliance with store policies, provide excellent customer service, and train new staff to improve accuracy and efficiency.
• Manage daily cash drops, balance registers at the end of each shift, authorize returns, and verify all cash transactions in the presence of cashiers to maintain accountability.
• Schedule shifts, coordinate breaks during busy periods, and ensure registers are stocked with change and essential supplies such as rolls and pens.
• Resolve customer complaints, assist at registers when needed, and maintain product knowledge to deliver a friendly and professional shopping experience.
• Conduct periodic performance checks, monitor cashier operations, report POS issues for resolution, and submit regular reports to management.
• Support sales and merchandising activities when not engaged in cashier transactions, contributing to overall store operations.
• Carry out any additional task assigned by management to ensure smooth and efficient store performance.

Job Requirements

• At least five (5) subjects CXC, inclusive of Grades 1 to 3 in Mathematics, English and Accounts
• Diploma/Degree in related field would be an asset
• 3 years or more experience managing a small store in retail environment
• Must have strong customer service skills, leadership skills and adaptability.

Other Skills

• Excellent Communication Skills
• Ability to multi-task
• Ability to work independently
• Must be detail oriented
• Must be a team player
• Able to handle a flexible schedule including evenings, weekends and holidays
• Problem Solving
• Motivational

Interested and qualified candidates can send their resume to christel@evecaribbean.com or call +592 734-5269.