Office Coordinator
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Title: Office Coordinator
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Reports to: Office Supervisor
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Supervises: Rental Sales Agents (RSAs) and Motor Vehicle Operators (MVOs)
The role supports the Office/Station Supervisor and acts as backup when they or RSAs are absent.
Job Purpose
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Assist in managing the assigned office location.
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Ensure smooth operations by executing strategic plans, monitoring performance, and supporting staff.
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Provide backup coverage for supervisors and RSAs.
Duties & Responsibilities
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Strategic Execution: Work with the supervisor to implement and monitor office plans using company’s systems and tools.
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Operations Management: Coordinate with teams on vehicle maintenance, insurance, and customer service.
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Performance Monitoring: Identify gaps, recommend corrective actions, training, or recruitment.
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HSSE Compliance: Ensure health, safety, security, and environmental standards are met.
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Team Leadership: Manage, coach, and appraise subordinates.
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Other Duties: Handle assignments from management or executives.
Qualifications & Experience
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Associate Degree in Business Management (or Diploma + 5 years’ experience).
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Strong computer skills (Microsoft Office, web-based systems).
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Knowledge in automotive industry, HR, marketing, accounting, and finance is an asset.
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Customer service experience preferred.
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HSSE knowledge beneficial.
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Valid driver’s license (3+ years experience, manual transmission preferred).
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Valid Police Clearance
Competencies
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Critical thinking, data analysis, troubleshooting, and time management.
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Team player, goal-oriented, creative, and innovative.
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Excellent communication (public speaking & writing).
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Social media and digital marketing knowledge is an asset.
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Professional, calm under stress, courteous.
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Flexible to work shifts, weekends, and public holidays.
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