{"id":36318,"date":"2024-09-26T21:46:48","date_gmt":"2024-09-27T01:46:48","guid":{"rendered":"https:\/\/eveandersonrecruitment.local\/refund-returns\/"},"modified":"2025-03-13T12:39:48","modified_gmt":"2025-03-13T16:39:48","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/evecaribbean.com\/bb\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n

Last updated: 11th February 2025<\/strong><\/p>\n\n\n\n

Eve Anderson Recruitment Limited provides digital recruitment services, including job advertising packages for posting vacancies. As digital products are instantly accessible upon purchase, our refund policy is designed to reflect the nature of these services while ensuring a fair and transparent process for all customers.<\/p>\n\n\n\n

Eligibility for Refunds<\/strong><\/p>\n\n\n\n

Refund requests must be made within 14 days<\/strong> of purchase, provided that the recruitment service process has not already begun. Refunds will only be considered if:<\/p>\n\n\n\n

\u2022 The job advertising package has not been used, activated, or processed.<\/p>\n\n\n\n

\u2022 No job listings have been posted under the purchased package.<\/p>\n\n\n\n

\u2022 No consultation or advisory services included in the package have been utilised.<\/p>\n\n\n\n

Once an advertisement is live or recruitment services have commenced, the purchase is considered final and non-refundable.<\/p>\n\n\n\n

Non-Refundable Services<\/strong><\/p>\n\n\n\n

Due to the nature of digital products, the following services are non-refundable<\/strong>:<\/p>\n\n\n\n

\u2022 Published Job <\/strong>Advertisements<\/strong> \u2013 Once an advertisement has been posted on our platform, the service has been rendered, and refunds cannot be issued.<\/p>\n\n\n\n

\u2022 Consultations and Advisory Services<\/strong> \u2013 Any consultation, support, or recruitment advisory included in a package is considered utilised once a session has been scheduled or provided.<\/p>\n\n\n\n

\u2022 Customised or Tailored Recruitment Solutions<\/strong> \u2013 If a service has been customised to a client\u2019s specific needs, refunds are not available.<\/p>\n\n\n\n

Requesting a Refund<\/strong><\/p>\n\n\n\n

To request a refund, please email us at guyanarecruitment@eaastaff.com<\/a><\/u><\/strong> with the following details:<\/p>\n\n\n\n

1. Order Number<\/strong>or Invoice Number<\/strong><\/p>\n\n\n\n

2. Reason for the Refund Request<\/strong><\/p>\n\n\n\n

3. Confirmation that the service has not been used or initiated<\/strong><\/p>\n\n\n\n

Our support team will assess the request and respond within 5 business days<\/strong>. If the refund is approved, it will be processed and sent via online transfer only. Please allow up to 10 business days<\/strong> for funds to reflect, depending on your bank\u2019s processing time.<\/p>\n\n\n\n

Refund Processing Time<\/strong><\/p>\n\n\n\n

Once approved, refunds will be issued within 10 business days<\/strong>. If you have not received your refund within this period, please:<\/p>\n\n\n\n

\u2022 Check your bank or payment provider for pending transactions.<\/p>\n\n\n\n

\u2022 Contact your bank or credit card provider, as processing times can vary.<\/p>\n\n\n\n

\u2022 Reach out to our team at guyanarecruitment@eaastaff.com<\/a><\/u><\/strong> for further assistance.<\/p>\n\n\n\n

Service Modifications & Cancellations<\/strong><\/p>\n\n\n\n

If changes are needed to an existing job advert before it is published, please contact our team as soon as possible. Modifications may be accommodated within reason, but once the advert is live, edits may be subject to additional charges.<\/p>\n\n\n\n

Contact Us<\/strong><\/p>\n\n\n\n

For any further questions about refunds or service cancellations, please contact our support team at guyanarecruitment@eaastaff.com<\/a><\/u><\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"

Last updated: 11th February 2025 Eve Anderson Recruitment Limited provides digital recruitment services, including job advertising packages for posting vacancies. As digital products are instantly accessible upon purchase, our refund policy is designed to reflect the nature of these services while ensuring a fair and transparent process for all customers. Eligibility for Refunds Refund requests must […]<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-36318","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/pages\/36318","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/comments?post=36318"}],"version-history":[{"count":0,"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/pages\/36318\/revisions"}],"wp:attachment":[{"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/media?parent=36318"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}