Job Summary <\/p>\n
We are seeking to build a pool of skilled and customer-focused IT Support Specialists for upcoming opportunities across Barbados. <\/p>\n
These roles are responsible for providing technical support, maintaining IT systems, and ensuring smooth day-to-day operations within organizations across sectors such as financial services, BPO, hospitality, and corporate environments. <\/p>\n
The ideal candidate will possess strong troubleshooting skills, a service-oriented mindset, and the ability to resolve technical issues efficiently in fast-paced environments. <\/p>\n
Key Responsibilities <\/p>\n
\u2022 Provide first-line and second-line technical support to end-users (on-site and remote)
\n\u2022 Diagnose and resolve hardware, software, and network issues
\n\u2022 Log, track, and manage support tickets to ensure timely resolution
\n\u2022 Install, configure, and maintain desktops, laptops, printers, and mobile devices
\n\u2022 Support network connectivity, including LAN\/WAN, Wi-Fi, and VPN access
\n\u2022 Assist with system upgrades, patches, and routine maintenance
\n\u2022 Provide guidance and basic training to users on systems and applications
\n\u2022 Assist with onboarding of new employees, including system setup and access
\n\u2022 Ensure a high level of customer service and user satisfaction
\n\u2022 Support cybersecurity protocols, including antivirus, access control, and data protection
\n\u2022 Ensure compliance with company IT policies and procedures
\n\u2022 Report and escalate security risks or breaches as required <\/p>\n
Requirements & Qualifications <\/p>\n
\u2022 Diploma or Degree in Information Technology, Computer Science, or related field
\n\u2022 Minimum of 2\u20134 years\u2019 experience in an IT support or helpdesk role
\n\u2022 Knowledge of operating systems (Windows, MacOS) and basic networking
\n\u2022 Familiarity with helpdesk\/ticketing systems and IT support tools
\n\u2022 Relevant certifications (e.g., CompTIA A+, Network+) are an asset<\/p>\n","protected":false},"featured_media":38046,"template":"","meta":{"_acf_changed":false},"job-category":[482],"job-location":[],"job-type":[460],"class_list":["post-38045","job","type-job","status-publish","has-post-thumbnail","hentry","job-category-it","job-type-permanent"],"acf":{"positionid":"201018","company":"","salary":"","salary_max":"","apply":"https:\/\/evecaribbean.com\/bb\/apply\/?JOBSHARE747V7ABDBM7XIDEPRCAR7ERRT5JS34MCEVCRPR3LPW66SUUYNLODU4JUBD776IFKVR7CFWBDFPYL5DHJKTOLMEUKLAB4JHF6IZ3HPGSW4EDNJLRYAEO5QD222LVDAABSQ3UQFEDBRCKCMEMD&src="},"_links":{"self":[{"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/job\/38045","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/job"}],"about":[{"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/types\/job"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/media\/38046"}],"wp:attachment":[{"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/media?parent=38045"}],"wp:term":[{"taxonomy":"job-category","embeddable":true,"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/job-category?post=38045"},{"taxonomy":"job-location","embeddable":true,"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/job-location?post=38045"},{"taxonomy":"job-type","embeddable":true,"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/job-type?post=38045"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}