{"id":38041,"date":"2026-05-14T11:34:36","date_gmt":"2026-05-14T15:34:36","guid":{"rendered":"https:\/\/evecaribbean.com\/bb\/job\/guest-services-representative\/"},"modified":"2026-07-23T05:19:14","modified_gmt":"2026-07-23T09:19:14","slug":"guest-services-representative","status":"publish","type":"job","link":"https:\/\/evecaribbean.com\/bb\/job\/guest-services-representative\/","title":{"rendered":"Guest Services Representative"},"content":{"rendered":"Job Summary \n\nWe are currently seeking to build a pool of enthusiastic and customer-focused Guest Services Representatives for upcoming opportunities across Barbados. \n\nThese roles are critical within hotels, resorts, and hospitality-driven organizations, serving as the first point of contact for guests and ensuring a high-quality, memorable experience. The ideal candidate will demonstrate excellent communication skills, professionalism, and a strong commitment to customer service in a fast-paced, service-oriented environment. \n\nKey Responsibilities \n\n\u2022 Welcome guests in a warm, professional, and courteous manner \n\u2022 Respond to guest inquiries, requests, and concerns promptly and effectively \n\u2022 Provide information on hotel services, local attractions, and amenities \n\u2022 Manage check-in and check-out processes efficiently \n\u2022 Handle reservations, bookings, and cancellations using relevant systems \n\u2022 Coordinate with housekeeping and other departments to ensure guest satisfaction \n\u2022 Address and resolve guest complaints in a timely and professional manner \n\u2022 Escalate complex issues where necessary while maintaining guest satisfaction \n\u2022 Ensure follow-up on guest concerns to maintain service standards \n\u2022 Maintain accurate guest records and documentation \n\u2022 Process payments and maintain transaction records where required \n\u2022 Support daily reporting and operational tasks  \n\nRequirements & Qualifications \n\n\u2022 Minimum of 1\u20133 years\u2019 experience in customer service, hospitality, or front desk roles \n\u2022 Certificate or Diploma in Hospitality Management or related field (an asset) \n\u2022 Strong verbal and written communication skills \n\u2022 Proficiency in basic computer systems and reservation platforms \n\u2022 Ability to work flexible hours, including evenings, weekends, and holidays","protected":false},"featured_media":38042,"template":"","meta":{"_acf_changed":false},"job-category":[481],"job-country":[548],"job-location":[],"job-type":[460],"class_list":["post-38041","job","type-job","status-publish","has-post-thumbnail","hentry","job-category-hospitality","job-country-barbados","job-type-permanent","job-status-active"],"acf":{"positionid":"201017","company":"","salary":"","salary_max":"","apply":"https:\/\/evecaribbean.com\/bb\/apply\/?JOBSHAREYUI6X6XREOC2NAHJQLA5K6B5XGMSC53IMXXR2B5BS46YGGEU4R5LMG7SQDA4SKBEB33IRFVLNWPOV5RDQRDNQSR4KKJ34EROLAKG6QGIJGYLN3RA2JJJQOPG5SJGPYDSZRB6Q2BJXQFHYOYX&src="},"_links":{"self":[{"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/job\/38041","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/job"}],"about":[{"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/types\/job"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/media\/38042"}],"wp:attachment":[{"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/media?parent=38041"}],"wp:term":[{"taxonomy":"job-category","embeddable":true,"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/job-category?post=38041"},{"taxonomy":"job-country","embeddable":true,"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/job-country?post=38041"},{"taxonomy":"job-location","embeddable":true,"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/job-location?post=38041"},{"taxonomy":"job-type","embeddable":true,"href":"https:\/\/evecaribbean.com\/bb\/wp-json\/wp\/v2\/job-type?post=38041"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}